TLV Limousine User Agreement for Online Purchases
TLV Limousine strives to fulfill every reservation on time. When a client fails to keep an appointment or cancel at the last minute, professional time goes unused and other clients fail to receive service. By placing this reservation you agree to purchase service that is subject to TLV Limousine cancellation and refund Policy.
CANCELLATION AND REFUND POLICY
Vehicles Type |
Pickup Location |
Cancellation & Refund Policy |
Sedans, SUVs, Stretch Limousines and Vans |
The pickup is from Ben Gurion Airport |
Reservations cancel more than 4 hours before pickup time is eligible for full refund |
Sedans, SUVs, Stretch Limousines and Vans |
The pickup location is up to 50 miles from Ben Gurion Airport |
Reservations cancel more than 4 hours before pickup time is eligible for full refund |
Sedans, SUVs, Stretch Limousines and Vans |
The pickup location is more than 51 miles from Ben Gurion Airport |
Reservations cancel more than 6 hours before pickup time is eligible for full refund |
Sedans, SUVs, Stretch Limousines and Vans |
The pickup location is more than 100 miles from Ben Gurion Airport |
Reservations cancel more than 10 hours before pickup time is eligible for full refund |
Minibuses and coaches |
The pickup is from Ben Gurion Airport |
Reservations cancel more than 48 hours before pickup time is eligible for full refund |
Minibuses and coaches |
Pick up from any location |
Reservations cancel more than 48 hours before pickup time is eligible for full refund |
VIP Greeter |
|
Request cancel more than 12 hours before pickup time is eligible for full refund |
On rare occasions, there may be extenuating circumstances that prevent the client from calling TLV Limousine. Should special circumstances arise that result in the postponement of service, TLV Limousine may issue a full refund or transfer reservation cost to new reservation in future date. If you have made an error in scheduling your reservation or you believe you deserve special consideration for a no-show/late cancellation fee, please email customerservice@tlvlimousine.com within one month of the charged date. No shows for pickup at the airport due to flight diversion or prolong taxi time to the gate (Airplane sitting on the runway) are nonrefundable. If you can’t locate your driver, it is your responsibility to call TLV Limousine at +972509333490. Failure to call TLV limousine and leaving a pickup location will be considered as late cancellation.
CHARGES User agrees to pay all charges related to this reservation. Charges may include but are not limited to base fare, service charge, tolls, airport parking, waiting time, stops, gratuity, fuel, STC and sales tax charges.
PAYMENTS Cost of service will be charged to your credit card at the end of the booking process or after the service will be completed, depending on the pickup location and vehicle type. In general, passengers don’t need to pay the driver unless otherwise instructed by TLV Limousine prior to travel date. When credit card cannot be verified, TLV Limousine may request the credit card’s owner to provide a written authorization and image of both sides of the credit card.
RATES AND QUOTES Rates are subject to availability. TLV Limousine reserves the right to change the rates without advance notice. All quoted prices are estimated only, final charges may include different tolls, Airport parking fee, waiting time and etc.
WEBSITE IMAGES The images of vehicles and amenities shown in this website are examples only. Specific make, model and color cannot be guaranteed.
AMENITIES TLV Limousine will try to accommodate amenities request. If amenity will not be provided the charge for the amenity will be refunded.
